Privacy Policy

Effective Date: May 24, 2024

HadShip, LLC. (“HadShip,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information about you when you visit HadShip.com (the “Site”) or use our parcel‑consolidation and forwarding services (the “Services”). It also describes your rights and choices regarding your personal information.

1. Who We Are

HadShip, LLC., headquartered in Orlando, Florida, is the data controller responsible for your personal information. We have appointed a data privacy manager to oversee questions in relation to this Privacy Policy. If you have any questions or wish to exercise your privacy rights, please contact us at [email protected].

2. What Data We Collect

We collect information that identifies, relates to, describes, or can be associated with you. This includes:

  • Identity and Contact Data: such as your name, email address, telephone number, billing and delivery address.
  • Transaction Data: payment intent details and information about payments to and from you and the Services you purchase., credit cards details are processed by Stripe, INC., we don’t store or process the credit cards information on our servers.
  • Technical Data: IP address, browser type and version, time zone setting, operating system and platform, and other technology on the devices you use to access the Site.
  • Profile and Usage Data: your username and password, purchases or orders made by you, your interests and preferences, and information about how you use our Site and Services.
  • Marketing and Communications Data: your preferences in receiving marketing from us and third parties and your communication preferences.

We also collect aggregated statistical data, which does not directly or indirectly reveal your identity. We do not collect any special categories of personal data (such as information about your health or race).

3. How We Collect Data

We collect information in various ways:

  • Directly from you: when you register for an account, purchase Services, subscribe to our communications, provide shipping details, enter a contest, or contact us.
  • Automatically: when you use the Site, we collect Technical Data via cookies and similar technologies. You can manage cookies through your browser settings.
  • From third parties: we receive information from analytics providers, advertising networks, payment processors, and shipping carriers.

4. How We Use Your Data

We use your personal data only when permitted by law, primarily to:

  • Provide and manage our Services: including registering your account, processing and delivering your orders, managing payments and fees, and providing customer support.
  • Improve our Services and Site: including troubleshooting, data analysis, testing, and research to keep our Site safe and secure.
  • Communicate with you: including responding to inquiries, sending administrative information, notifying you about changes to our terms or policies, asking you to provide feedback, and sending marketing communications if you opt‑in.
  • Market our services: to provide you with relevant content and promotional offers based on your preferences. You can opt out at any time.
  • Comply with legal obligations: such as tax and regulatory requirements.

We may use your data for other purposes compatible with the original purpose. We will inform you if we need to use your personal data for an unrelated purpose.

5. Disclosing Your Data

We may share your personal information with:

  • Service providers: including IT, payment, shipping, and customer support providers, who process data on our behalf and are bound by confidentiality obligations.
  • Professional advisers: such as lawyers, bankers, auditors, and insurers who provide consultancy and legal services.
  • Regulators and law enforcement: where required to comply with legal obligations or respond to lawful requests.
  • Business transfers: if we sell or merge parts of our business, the new owners may use your data in the same way as set out in this policy.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not permit our service providers to use your personal data for their own purposes.

6. International Transfers

Because we and our service providers operate globally, your personal data may be transferred to and stored in countries outside your own. When we do so, we ensure a similar level of protection is afforded by implementing appropriate safeguards, such as standard contractual clauses approved by relevant authorities or ensuring the recipient is in a country deemed to provide adequate protection.

7. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered, or disclosed. Access to your personal data is limited to employees, agents, contractors, and other third parties who have a business need to know and are subject to confidentiality obligations. We have procedures to address any suspected personal data breach and will notify you and any applicable regulator where we are legally required to do so.

8. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including satisfying legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process it, and whether those purposes can be achieved through other means. For tax and legal compliance, we may keep basic customer data for up to six years after they cease being customers. In some circumstances, we may anonymize your personal data so that it can no longer be associated with you.

9. Your Legal Rights

Depending on where you reside, you may have rights under data protection laws. These may include the right to:

  • Access the personal data we hold about you;
  • Correct incomplete or inaccurate data;
  • Request erasure of your personal data when there is no reason for us to continue processing it;
  • Object to processing of your personal data or request that we restrict our processing of it;
  • Request the transfer of your personal data to you or to a third party;
  • Withdraw consent where we are relying on your consent to process your personal data.

You will not have to pay a fee to exercise these rights unless your request is unfounded, repetitive, or excessive. We may need to request specific information from you to confirm your identity and ensure your right to access your personal data. We try to respond to all legitimate requests within one month; occasionally it may take longer if your request is complex.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise any of your rights, please contact our data privacy manager at [email protected] or write to us at HadShip, LLC. Orlando, FL  32837.

Cookie Policy and Third‑Party Links

We use cookies and similar tracking technologies to analyze website traffic and personalize content. You can set your browser to refuse cookies or to alert you when websites set or access cookies. Please see our Cookie Policy for more information.

Our Site may include links to third‑party websites and services. Clicking on those links may allow third parties to collect or share data about you. We do not control these third‑party websites and encourage you to read the privacy notice of every website you visit.